Terms & Conditions

Last updated:  1 April 2018

This website is operated by Homezone #1 International Limited (hereinafter referred to as HomeZone #1). This document, together with our Privacy Policy, is the legal agreement between Customers and HomeZone #1 to fulfil the obligations contained within these terms and conditions. By downloading, accessing or otherwise using services on this website, customers confirm they have read, understood and agreed to the policies of this website.

Homezone #1 International Limited, or homezone1.co.uk, or HomeZone #1 (“us”, “we” or “our” as the context requires), a company incorporated and resident for all purposes in the United Kingdom with company number 11200863, and the registered office – 207 Regent Street, 3rd Floor, London W1B 3HH.

Our Terms and Conditions might be amended and then published on this website at any time at our discretion. The customer automatically agrees and accepts these revisions upon continuing to use any of the services on this website.

This website must be used only in compliance with applicable laws and for legitimate purposes, with a manner which may not cause any damage to HomeZone #1. If any of our features or services require the use of a log-in username or password, you agree to be responsible for the safety and confidentiality of this information. If you know or suspect that the security of these details has been compromised, you should then report this immediately to us by Email.

The services on our website are not intended for individuals under 18 years of age, which means that no one under this age may directly provide any information on this website.  We do not knowingly collect personal information from someone of that age, but once we learn that, we will then delete that information from our system. In such cases, we might also request the required documentation for the age verification purposes.

Intellectual property

All intellectual property rights on this website, including, but not limited to, copyright, business names, design, logo, trademarks are owned by us, our licensors or affiliated business partners. If you have reason to believe that your copyright is being infringed by any content, please contact us in writing or by Email.

You acknowledge and agree that this website with its contained material and content is made available for your personal non-commercial use only. You further agree not to copy, reproduce, transmit, publish, display, distribute or commercially exploit such material and content.

Your order and payment

Your order will be processed once the payment is accepted. A full refund will be given in the event if we are unable to supply the goods due to unavailability, or we will do our best to offer you a substitute of the same or better quality at the same price. We’ll refund the payments in the same method that the original payment has been made. While we try and ensure that all prices on our website are accurate, errors may occur. In such event we will inform you as soon as possible, offering you to reconfirm your order at the correct price or cancelling it. Your order will be cancelled if we are unable to contact you.

Fraudulent transactions

To protect cardholders and HomeZone #1 from fraudulent transactions, the order can be put on hold and additional customer verification required. Upon our receipt and review of the required verification, we may release your order.

 Termination of the agreement

We may immediately terminate any agreement with you at any time and at our discretion, without notice and any liability to you, by suspending the use of our services, including the access to your account, cancelling any orders, reservations or memberships.

 User Conduct and Indemnity

You are solely responsible for your conduct on and in connection with this website. You agree that you will not use this website for unlawful or harmful activities. You agree that, while using this site, you shall not intentionally or unintentionally engage in or encourage conduct that would breach any applicable local, national or international law, rule, regulation, judicial or government order or treaty or breach or infringe upon any copyright, intellectual property, ownership, privacy, moral, publicity or other rights of ours or those of any other company, person or entity. You agree to indemnify, defend, and hold HomeZone #1, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them or collectively harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to your access to or use of the site, your violation of the Terms, the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity.

Applicable Law

This Agreement will be governed by the laws of England and Wales and you agree that these terms of use and all disputes, claims, actions, suits or other proceedings arising under them shall be governed by, and construed in accordance with these laws. You are therefore deemed to have submitted to the non-exclusive jurisdiction of the courts of England and Wales to resolve any disputes which may arise hereunder.

Contact us

For further information about this website or having any suggestions about improving our services, please contact us on support@homezone1.co.uk. Alternatively, you can write to us at Homezone #1 International Limited, 207 Regent Street, 3rd Floor, London W1B 3HH, United Kingdom